Call Us: (250) 382-3329

About

“Creatures Pet Store”
Come Discover Your Wild Side

“A Real Pet Store”

Welcome to the website of Creature’s Pet Store (formerly Creatures Great and Small), a full line real pet specialty store.
We hope you enjoy our website.

History: Creatures Pet Store has operated in Victoria for approximately 20 years. Creatures Great & Small Ltd originally opened on Johnson Street; it was then relocated to David Street, and now operates at 770 Bay street and has since 2004. Ty & Christina, the current owners purchased the store in Sept of 2010, and along with them they brought new ideas to affect positive changes and set new standards.

The pet industry has changed a lot over the last 20 years and continues to do so, but one thing that has not changed is peoples desire to have, love and care for their pets. The variety of pets available today is quite a bit more extensive than the pets of yesteryear, especially in terms of exotic pets such as reptiles, and fresh or salt water fish. The products we carry designed to care for these unique pets have also improved with constantly updating husbandry and knowledge. Today, caring for your lizard, frog, fresh or salt water tank is so much easier with well designed products available, increased knowledge and the vast amount of readily available information on the internet.

What you can expect: Creatures Pet Store is not your average pet store, it never has been. It’s a funky 5000 plus square foot store with tons to see, in fact there are few stores that offer the sensory impact that Creatures does. We’re a genuine pet-oriented store, selling Birds, Small animals, Reptiles, Fresh Water Fish,  Aquatic Plants, Amphibians, Spiders, and host of other living things like Hermit Crabs and assorted Bugs. Creatures Pet Store is known for the place to shop for anything reptile, or fish keeping.

At Creatures Pet Store we all have a strong dedication to quality pet care. We offer a daily diet of fresh, frozen, live, and commercially prepared foods, clean, safe, appropriate sized habitats, and socializing for the ones that need it. This dedication is necessary for optimum health and well being, and is the key to providing our customers top quality guaranteed pets. When you get a pet from Creatures you will know the animal was well cared for, healthy, eating a variety of foods, and ready for its new home.

Creatures Pet Store provides exceptional customer service and after sale support, our trained, experienced staff are here to help educate and inform.

This is why we are a one stop shop for all you pet’s needs.

Services: When you’re going on vacation or just need pet boarding, Creatures Pet store provides accommodations for a wide variety of pets. These include Arachnids, Birds, Fish, Reptiles and Small Animals. We offer experienced supervision for your pet for those times you are out of town or at work. Creatures is your pet’s home away from home, and they will experience the same love and attention that you give them.

Top 10 reason to shop at Creatures Pet Store:

1. Service: Exceptional customer service is what we do. Creature’s staff, our greatest asset is knowledgeable, passionate about what they do and ready to assist you.
2. Shop Local: Creatures Pet Store is a Victoria family owned and operated business.
3. Selection: Can you say “HUGE”, a livestock selection second to none, which also provides the staff with opportunities to hone their knowledge base, and share their knowledge with you.
4. Quality: We stock and stand behind a broad range of quality products to provide exciting and unique choices for you and your pets. Quality products make you successful, you can do it if you got the right tools!
5. Canadian: Creature’s supports local and Canadian companies, through in house purchasing decisions on what products are carried. Creatures stocks many locally made products from Victoria & other cities in British Columbia as well as a large variety of Canadian made products, especially in the dog & cat sections.
6. Guaranteed: Creature’s product and livestock guarantees (click here to read about Creature’s Guarantee policy).
7. Return Privileges: Creature’s product & livestock return policies (click here to read about Creature’s return policy).
8. Frequent Buyer Program: for dog and cat foods. (click here to read about Creature’s Frequent Buyer Program).
9. Delivery and Assembly: Creatures will deliver and/or assemble your purchase in many local areas including Sooke and Sidney. (click here to read about Creature’s Delivery/Assembly Service program).
10. Creature’s Animal Re-home Emergency Support Program (CARES Program). (click here to read about Creature’s CARES Program).

Join our e-Mail list and receive specials and news delivered to your email, easy to join, easy to cancel. (click here to read Creature’s Delivery Service program).

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Ty, Christina and the Staff of Creatures bring many years of experience to serve you and we look forward to meeting you and your family. We invite you to come on down to meet our staff and see the exciting pets and colourful livestock arriving weekly.

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Where are we?

Hours of Operation

Monday to Friday – 10:00am – 6:00pm
Saturday 10:00am – 5:00pm
Sunday 11:00am – 5:00pm
Stat Holidays 12:00pm – 3:00pm
Closed Christmas & New Years Day

Contact Information

Phone: (250) 382-3329
#3-770 Bay Street
Victoria, British Columbia
Canada, V8T 5E4