Call Us: (250) 382-3329

Delivery/Assembly Service

Creature’s Delivery / Assembly Service

How the delivery works:
Below are the base delivery charges

The more you spend the less the delivery charge is:

  • 10% of your total invoice (less tax) is deducted from the from the base delivery charge.
  • Example, If you live in Esquimalt, and you spent $200.00,
  • 10% of invoice total is $20.00, in this case your delivery is $5.00.

When can I expect my delivery:

  • Delivers are usually after 7pm.
  • Please allow up to 24 hrs for most deliveries, in the city of Victoria.
  • Please allow up to 48 hrs for most deliveries, outside the city of Victoria.
  • A delivery time is established via phone with the customer. If you cannot be home at the time of delivery, we will leave at a pre-designated place, if you are not home when we delivery and a pre-designated place was not set we will bring it back to the store.

The fine print:

  • Unattended deliveries are left at your risk.
  • One discounted delivery per invoice.
  • Delivery is to your address, and may not include inside your residence. Please inquire on large items.
  • Delivery does not include set up or unpacking, however this service is available see below.

Delivery Prices:

Area: City of Victoria

  • $15.00 Base Delivery (less 10% of invoice pre-tax total)

Area: Cities of Colwood, Esquimalt & Langford.

  • $25.00 Base Delivery (less 10% of invoice pre-tax total)

Area: Cities of Oak Bay, Saanich & View Royal.

  • $30.00 Base Delivery (less 10% of invoice pre-tax total)

Area: Cities of Central Saanich, Highlands & Metchosin.

  • $50.00 Base Delivery (less 10% of invoice pre-tax total)

Area: Cities of North Saanich, Sooke & Sidney.

  • $75.00 Base Delivery (less 10% of invoice pre-tax total)

Assembly/Set up service charge:

Prices indicated are assembled at Creatures store with 24 hrs notification. Components are paid for prior to assembly. Fully assembled components can be delivered, rates are as above.

  • Free: all wire cages (budgie, cockatiel, and rodent) assembled at Creatures with 24 hrs notice.
  • $25.00 large metal cages, Ferret, Chinchilla, Large Parrott.
  • $25.00 aquarium cabinets up to 30 gallon.
  • $50.00 for aquarium cabinets over 31 gallons.
  • Price on Request, for Aquariums, Terrariums, or any other products.
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Where are we?

Hours of Operation

Monday to Friday – 10:00am – 6:00pm
Saturday 10:00am – 5:00pm
Sunday 11:00am – 5:00pm
Stat Holidays 12:00pm – 3:00pm
Closed Christmas & New Years Day

Contact Information

Phone: (250) 382-3329
#3-770 Bay Street
Victoria, British Columbia
Canada, V8T 5E4