Creature’s Guarantees
Food: Satisfaction Guarantee
Purpose:
- Creature’s 100% satisfaction food guarantee is to allow the customer to try a variety of foods for their pets risk free.
- If for any reason you are unsatisfied bring it back.
Customer Requirements:
- You will need your Proof of purchase*.
- Original packaging with barcode must be returned with about 75% of the food.
Limitations:
- Limited to the replacement of a different food or store credit.
- With 90 days of purchase.
- Product cannot be expired.
- Frozen fish food is not included.
- Feeder animals (animals used as food) are not included.
*Proof of Purchase:
- Till receipt, Credit Card or Debit receipt.
- Lost receipt? Tell us the date of purchase & method of payment (cash, debit or credit card). We may be able to look up your receipt.